Help
Informative step-by-step guides and how-to video tutorials will teach you the basics all the way to advanced features. Learn, discover, and maximize the potential of your Payroll and HR platform!
TUTORIAL SERIES
Payroll Processing
Learn the basics from running a typical payroll, viewing payroll documents, and navigating the system.
VIDEO TUTORIAL
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Navigating the Payroll Platform
Mastering Payroll Basics: the Step-by-Step Guide to Enter, Preview, and Approve a Payroll Run!
VIDEO TUTORIAL
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Entering and Approving Payroll
Mastering Payroll Basics: the Step-by-Step Guide to Enter, Preview, and Approve a Payroll Run!
VIDEO TUTORIAL
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Customizing the Payroll Entry Screen
Mastering Payroll Basics: the Step-by-Step Guide to Enter, Preview, and Approve a Payroll Run!
VIDEO TUTORIAL
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Managing Variable Pay Rates
Mastering Payroll Basics: the Step-by-Step Guide to Enter, Preview, and Approve a Payroll Run!
Frequently asked questions
What questions do you have?
Review answers to our most frequently asked questions or contact us for more details.
Once we have your account setup, you will have a username and password to the system. You simply login, enter the hours or wages that need to be paid to employees, preview the results, and approve. That’s all we need from you. Your employees will be paid by direct deposit or employer-printed checks. We will withdraw the taxes from your business account and make the deposits to the IRS and to your State automatically. We also file your IRS and State payroll tax returns automatically too.
No. Your account is always setup by a payroll expert and we never charge a setup fee.
No, it's not a contract, it's a sales agreement. It is for one-year and renews automatically. There are also some IRS and bank documents to sign. Legally, we need these for authorization to perform payroll and tax services. Most importantly, you can cancel at any time, with no fee or penalty to cancel.
Yes, we automatically file your IRS and State payroll tax returns and we also automatically make those tax deposits for you too.
Yes. With each payroll you run, we will withdraw all the taxes from your business account and make the deposits to the IRS and to the State automatically.
Because your satisfaction is everything.
Whether you’re brand new to payroll processing, or switching from another provider, Thrive is committed to making your payroll and tax processing perfect from the very first run.
US-based Support
Need help, have a question, or just need to reassurance that everything is right? Our payroll experts answer the phone and provide you with world-class customer support.
Expert Payroll Setup
Don't do this alone. Payroll providers that offer "Self-Guided Setup" usually just leave you filled with self-doubt. At Thrive, your account is always setup by a payroll expert and you get live one-on-one training.
24/7 Access
Enter and approve your payroll from any computer, tablet or smartphone - fast, easy, and convenient. A completely paperless solution with secure data and reports accessible anytime you need them.